March 2011
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November 2010
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Where does service design stand in France...
following article is part of the Service Design Network touchpoint magazine Business impact of service design, available for order here
Un extrait en français réalisé pour Innov’InTheCity est diponible ici
An overview of the Service Design offerings and demand structure.
These practitioners tend in their everyday practice to adopt product service system thinking and to build...
October 2010
1 post
Watch
August 2010
4 posts
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Watch
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Watch
April 2010
2 posts
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(smart) continuum of space, time, information
following post is an ongoing thinking on “collective intelligence measurement in the context of participative services” (having transit in mind as a first contextual application)
IF….
at a community scale, users sharing information can become a collective intelligence in the context of the service they are using (assuming that user incentives + information vizualization makes...
March 2010
6 posts
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innovations démocraTIC
La Fondation Internet Nouvelle Génération lance un nouveau projet de recherche, innovations démocraTIC articulé autour de 3 thèmes, la démocratie locale, le numérique et l’innovation d’usage où je rejoins en tant que designer de service, Denis Pansu et Fabienne Guibé…
www.innovationsdemocratic.org
November 2009
3 posts
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Automobile industry : software VS hardware
We started to observe a real engagement from the automobile industry in what one would call the “software” of the automobile, in opposition to “hardware”, the service of the car VS the car itself. Actually, Chris Bangle, Chris Bangle Associates, ex-director of Design BMW, shared a bit of this view in his talk during the ICSID 2009 Design difference congress in Singapour, in...
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Watch Some pictures taken during the “Design difference” ICSID World Congress November 2009 / Singapore
July 2009
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L'internet du futur →
La réponse à la consultation publique sur l’avenir de l’internet lancée par le Secrétariat d’Etat chargé de la prospective, contribution collective de la Fondation Internet Nouvelle Génération (Fing), Sillicon Sentier, l’Internet Society France (ISOC fr) et d’un ensemble de participants liés au sujet, est disponible sur le site de la Fing.
Collaborative answer of...
June 2009
2 posts
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WatchCo-dirigé par Anna Bernagozzi et Brigitte Borja de Mozota, ce mémoire propose d’étudier les transformations socio-économiques facteurs d’émergence du design de service, avant de proposer une lecture du design dans ce domaine particulier comme vecteur du changement
Co directed by Anna Bernagozzi and Brigitte Borja de Mozota, this thesis explores the socio economic transformations,...
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Le wikipédia du design devient design-platform →
Le projet collaboratif du wikipédia du design propose une première version de la plateforme francophone d’échange et de capitalisation de savoir sur le sujet, présentée lors des designers day 2009. Les portails grand public, entreprises, collectivités, acteurs sociaux, designers, chercheurs et organismes réunissent et confrontent par une approche sémantique dédiées les visions de...
May 2009
2 posts
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Watch“Beyond the basics” service design conference from the service design network French/english report for Chronique du design / Agence pour la promotion de la création industrielle http://www.apci.asso.fr/?p=2590
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Service Design Network, la deuxième conférence... →
la deuxième conférence européenne sur le design de service organisée par le SDN se tient cette année à Madère / Portugal le 26 et 27 Octobre 2009, découvrez les vidéos des interventions de la première édition en Octobre 2008.
Lien vers le dossier
L’année dernière, j’ai couvert l’évènement pour la chronique du design de l’Apci et la 27è région (plus d’info sur...
April 2009
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prospective emotional measurement in service →
toward new emotional feedback tools in service:
What if consumers could give feedback on a service just by a gest ? How to get sensitive feedback about their emotions, that drives their experiences through service-designed process?
Have you heard about processing, the open source project from MIT language based software? It deals with interactions, and connected with arduino, open source...
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Ambient intelligence strategy in service
The following article is a contribution to signtific.org the research program of the Institute For the Future Palo Alto, featured in the 2009 Year one report project
Ambient intelligence is first related to responsive environments such as domotic discipline, but means a lot in a service strategy. Service consumers are more and more often multi-service consumers. So what could a service using an...
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Reading experience in the numeric age →
What experience of a story reading could we get from internet? Have a look at the ARG (alternative reality game) built by six to start for the editor pinguin. Experimental category winners from the 12th Annual SXSW International Interactive Web Awards
Based as a promotional tool for pinguin, this project is part of the new trends in storytelling fusing 2.0 web experience, immersive...
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March 2009
3 posts
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in situ social innovation in France
Innovation used to be linked to technology for the last half century, an R&D territory. But in companies, innovation finally reached every aspect of it’s organization, strategy, branding… and is now seen as a tool for change in new areas. One of its application is in the social domain, where this idea started almost 40 years ago.
Friends from the 27è région, ”lab of new...
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Social capital > →
What is social capital in a changing economy? From Corporate Social Responsability (CSR), to social capital impact in developing countries, in numeric communities, social capital gateway is the organism dedicated to the question
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Beta services →
As we are living in expansion times, a beta approach seems more and more appropriate. The “Beta” approach, first used in software development, is a time of iteration processes between users and the software company leading to the next versions of these softwares. Because service is often produced simultaneously with it’s consumption, service companies have a great opportunity to...
February 2009
3 posts
peer to peer services →
P2P, a protocole to exchange files between users on the net, has been switching for the last ten years into a full social interaction model. Who said technology doesn’t create social forms but some social interactions forms would not exist without some technologies?
Peer to peer learning (http://www.itdl.org/Journal/Jan_05/article01.htm),
Peer to peer tourism...
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"Triact-" a prospective scenario of a recycling... →
“Triact-” is a cluster platform that ease the synergy between all actors of the recycling issue, starting from the moment you buy to the moment you recycle, financially interesting citizen to their recycling. New solutions co produced raise from the synergy created between towns, citizens, companies. Le Mans was the city taken as an example of this new platform, during the recycling contest the...
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January 2009
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A collaborative design platform? →
A collaborative and multi entry platform connecting researchers, designers, companies, general public around design? A project from Thibault Deveraux and his team which I am part of, followed by the researcher Brigitte Borja de Mozota.
We are looking for beta users, and content producers coming from all the fields mentioned before. contact: tallec@ensad.fr
link :...
6th conference of the APCI design innovation →
Report from the conference (in french) :
http://www.apci.asso.fr/IMG/conferences/ConferenceAPCI2009-ChristopheTallec.pdf
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December 2008
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recycling alternative : recyclebank →
how to create a user centred service about recycling involving many actors of the recycling field (from food producer to cities)…
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European service design conference Amsterdam... →
I was Covering the event organized by the Service Design Network for the “27è région”,”la chronique du design” (apci), and l’Ensad (Ecole Nationale Supérieure des Arts Décoratifs). With IDEO, Livework, Engine, continuum… “The role of design within service innovation, within service organisations”.
Links for articles and interviews:
27e...
Research bible : Demos, "think tank for everyday... →
Using design in public services, new economic models, open innovations and co creation strategies…
November 2008
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Mybillyourbillourbill initiative
For the Institute For The Future “Power struggle” Scenario, we are soon launching
http://mybillyourbillourbill.ning.com, a community of energy watchers. Discover the enriched experience you could get beeing part of it
To get more news about the launch, coming soon, write us at mybill.yourbill.ourbill@gmail.com
A collaborative user platform that encourages people to explore the use...
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think public →
Improving service and adressing social challenge by using anthropological research, design, films and workshops, think public was just awarded by the “British Council’s” UK Young Design Entrepreneur Award
October 2008
21 posts
2019 October 25 : Follow ReDS activity with Air+
Air+ is launching a new service on it’s “Air+network” that provides the movements in reel time of Reds migration. Ionizing interior air seems to work for interior airs for those who don’t suffers from reds yet. For those who have already the disease, “air+centre” lends an add on to the existing “air+clean” object that empower it.
...
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Jane Mc Gonigal ARG Game design →
Dr. Jane Mc Gonigal is an ARG game designer. Her last project was Superstructgame for the Institute For The Future (director of the project). As I really believe in ARG to prototype and enhance codesign in services and services-products, I invite Jane talking about this issue real soon…
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technologyreview →
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